Legal

Terms & Conditions

  • £100 deposit to be paid at time of booking, with the balance to be paid within one month prior to arrival.
  • Mill Rink, Barn & Cabin will be available from 3pm on the day of arrival and must be vacated by 10am on the day of departure.
  • The stackyard Static caravan will be available from 4pm on the day of arrival and must be vacated by 10am on the day of departure.
  • Cancellations – We recommend that you take out travel insurance as money will only be refunded where a replacement booking can be obtained less an administration charge of £30. In the very unlikely event that we would have to cancel your booking due to unforeseen circumstances, a full refund will be given.
  • All occupants must be advised at time of booking. Additional occupancy is not permitted without prior discussion.
  • Additional occupancy at the Cabin and Mill Rink is charged.
  • Electricity is metered and is paid according to usage at the end of your break.
  • Dogs are charged at £20 per dog. Maximum of 2 dogs at Mill Rink & Barn & Stackyard (2 small) or 1 dog at cabin. Dogs must not be left unattended in properties.

COVID Booking policy 2021

  • We are currently unable to accept international bookings at this present time due to uncertainties around being able to travel to the UK
  • A £100 deposit will be required at booking to secure the dates.
  • We will seek payment of the balance 30 days prior to arrival and will defer this to as close to the booking as possible where there may be issues with tier restrictions being implemented.
  • We will offer flexible movement of bookings to dates either to the side of existing booking if possible or alternative dates to accommodate the availability of sailings should there be issues in obtaining the required sailing dates due to COVID related reduced occupancy per sailing, although we would strongly advise to book your sailing as soon as your booking is confirmed.
  • Should you have to cancel your trip due to a member of your party being ill with coronavirus infection, we will allow you to re-schedule your booking to an alternative date (proof of positive test will be requested).  We still strongly advise that you take out insurance to cover any other issue that may prevent you taking up your booking. Additionally, some insurance companies are now covering coronavirus infection should you require a full refund following infection preventing uptake of your booking.
  • Should we have to close due to a further government lockdown, coronavirus outbreak on the Island or at one of the properties then we will either refund your payments or re-schedule your booking depending on your preferred option.

Who we are

Our website address is: https://www.millrinkarran.co.uk

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

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If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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Embedded content from other websites

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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your data with any third parties unless legally required to do so.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We would like to the right to retain the ability to contact you by post, phone or email however, if you wish to be removed from our contact list then please advise us.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your name, address and contact telephone numbers are stored to fulfil our contract with you in fulfilling our business and legal requirements. It is stored in a secure location that meets EU legislation on data protection.